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At True-Tech, we aim to deliver your orders quickly and securely. This Shipping Policy outlines how we process and ship your purchases to ensure a smooth shopping experience.
All orders are processed within 1–3 business days after payment confirmation. Once shipped, you will receive a confirmation email with tracking information so you can monitor the status of your delivery. Please note that processing times may be extended during holidays, sales, or high-volume periods.
We offer standard and expedited shipping options, with delivery times depending on your location and the chosen method at checkout. Standard shipping typically takes 5–10 business days, while expedited options may arrive sooner. Delivery times are estimates and not guaranteed, as they may be affected by courier delays, customs clearance, or unforeseen circumstances.
Shipping fees are calculated at checkout based on your order total, delivery method, and location. Customers are responsible for providing accurate shipping information. True-Tech is not liable for delays or losses caused by incorrect addresses provided at checkout.
If your package arrives damaged or is lost in transit, please contact our customer support team for assistance. We will work with carriers to resolve issues promptly.